If you're facing connection issues while using Ethernet with your router/modem, proceed with the instructions that are given below to fix the router Wifi works but not Ethernet connection issue.

  • Step 1:Open Settings from the Start menu.
  • Step 2:Go to the Network and Internet settings section and turn off the toggle switch next to Wi-Fi.
  • Step 3:Power cycle your router and make sure that you have connected the Ethernet cable properly.
  • Step 4:If the Ethernet cable is defective, replace it.
  • Step 5:Right-click on the Local Area Connection option and select the Enable option from the displayed list.
  • Step 6:In case you still can't get connected to the network, check whether the port on your router is working.
  • Step 7:If it is not working, plug in the Ethernet cable to another LAN port on your router.
  • Step 8:If you find that the Internet connection is not working only on your computer, try installing the Ethernet drivers again after uninstalling the existing ones.
  • Step 9:If you are using a Windows computer, press the Start menu and type device manager.
  • Step 10:Open the Device Manager window and expand the Network Adaptors section.
  • Step 11:Now, right-click on the Ethernet adaptor and select the Uninstall option. You can now reinstall the driver after a reboot.
  • Step 12:If the issue persists, check for viruses on your computer.
  • Step 13:Run a full system scan using an antivirus program.
  • Step 14:Follow the scan results and remove the viruses present on your computer.
  • Step 15:Check whether the Firewall or VPN software is blocking the Ethernet connection.
  • Step 16:Open Settings and navigate to the Update & Security section.
  • Step 17:Now, click the Troubleshoot tab, run the network troubleshooter, and continue with the on-screen instructions.
  • Step 18:By using these above steps to fix the router Wifi works but not Ethernet connection issue.