DNS errors usually occur when you're unable to connect to an IP address, signalling that you may have lost network or internet access. To fix router DNS not responding error, carry out the steps given below.

  • Step 1:If your router’s Domain Name Server is not responding, then first, check if your server address is outdated.
  • Step 2:If so, there is a chance for the router’s DNS server not responding issue to occur.
  • Step 3:You can resolve the DNS not responding issue in many different ways. The troubleshooting methods include resolving current connections, flushing the DNS cache, disabling extra connections if required, changing your computer’s default DNS server.
  • Step 4:Try each method one-by-one until the issue is resolved.
  • Step 5:If your system is unable to connect to a network, then try connecting your other devices to the same network, and check if the same issue is repeated.
  • Step 6:If your other devices are also unable to connect to the network, then the issue is with the Internet Service Provider. Contact your ISP to resolve this issue.
  • Step 7:You can test the router’s DNS connection using your system’s web browser.
  • Step 8:Launch the default web browser of your system and try to browse something.
  • Step 9:If the browser is not responding, then try another web browser installed on your system.
  • Step 10:If it doesn't work, power cycle the modem and the router to resolve the router’s DNS server not responding issue.
  • Step 11:To do it, follow the simple steps given below.
  • Step 12:Unplug the power cord from your modem and the router.
  • Step 13:Wait for at least 30 seconds. After that, reconnect the modem and your router to the power source.
  • Step 14:Wait for both the modem and your router to turn online.
  • Step 15:Then, check if the issue has been resolved.
  • Step 16:If the router’s DNS not responding issue persists, then connect your computer and the router using an Ethernet cable.
  • Step 17:After that, try to access a web page.
  • Step 18:If the above procedure does not resolve the router’s DNS server not responding issue, disable the extra connections connected to your system.
  • Step 19:To do that, on your Windows or Mac system, read and proceed with the guided instructions given below.

How to fix Router DNS Not Responding error for Windows users

  • Step 1:Click Start Settings Network & Internet Change adapter options.

For Mac users

  • Step 1:Click Apple icon System Preferences Network.
  • Step 2:Locate the extra connection that is registered on your system and select it.
  • Step 3:After that, click the Disable this network device option on your Windows system or click the minus (-) sign on your Mac system.
  • Step 4:Now, the selected extra network will be disabled from the list.
  • Step 5:Check if the router’s DNS server not responding issue is resolved.
  • You can contact our technical experts if you have no idea about how to fix Router DNS Not Responding error.