Issue: Laptop Connects To Router But Not Internet

The Problematic Scenario:

Your Windows laptop connects to router but not internet. You feel very frustrated because you do not have internet access. On your laptop, over the internet connection icon, you can see the much dreaded No Internet Access yellow triangle. You have been gearing up to do some important tasks using your laptop, and that job requires access to the internet. You cannot detect whether the issue is with your laptop, router, or ISP (Internet Service Provider). You wish that the issue will be resolved and you can get back online. On the other hand, you feel that you are stuck and helpless.

The Reasons for the Problematic Scenario:

In most cases, the main problem-causing agents of networking issues will be your devices such as your wireless router, your laptop, or any such other device. The problems from the router-side will be any one of the following factors or a combination of all these factors:

  • Step 1:Outdated hardware
  • Step 2:Old infrastructure
  • Step 3:Buggy firmware
  • Step 4:Spotty signal strength
  • Step 5:Damaged or loose cables
  • Step 6:Many persons connected to the network at the same time

Although it is a rare situation, it would be wise to check if there is any sort of malware on your router.

The common error messages associated with the current issue will be the following:

  • Step 1:No internet connection
  • Step 2:Connected but no internet

The Solutions to the Problematic Scenario:

There are some troubleshooting methods available that can help solve the laptop connects to router but not internet problem. Let us look into a few of those methods in detail:

Method 1-Ruling out False Alarms:

Before you start fixing your router or hardware, it would be better to rule out any false alarms by performing the following:

  • Step 1:First, check whether your network hardware is switched on as well as plugged in.
  • Step 2:Next, try visiting many websites. At times, the one you are trying to access might be temporarily offline, and you might assume that your connection is faulty.
  • Step 3:Restart your computer to get rid of temporary software glitches. Then, try connecting to the internet once again.
  • Step 4:In case the Airplane mode is on, disable it now. You can perform this task using the Airplane mode button on the laptop.
  • Step 5:Next, confirm that you are utilizing the correct router name (or SSID).

If the above steps do not fix the issue, then go to the next method.

Method 2-Checking the Router Lights:

On the front section of your router, you will find various status lights. These lights will have different labels, according to the model you are using. The ones on your router’s front will be the following:

  • Step 1:Wireless light
  • Step 2:Ethernet light (only for wired networks)
  • Step 3:Send /Receive lights
  • Step 4:Ready/Service/Connect lights
  • Step 5:Now, check the Ready/Service/Connect lights. If they are solid, it indicates a good connection.
  • Step 6:If the above lights are out or blinking, it means that there is an issue with your connection.
  • Step 7:However, if you find that the lights are solid but still no internet access, you have to contact your Internet Service Provider and see if there is an outage.

In case the above instructions do not fix the problem, go to the next method.

Method 3-Try running Windows Network Troubleshooter:

If the connection issue affects many devices, then this method might not be necessary. In case the problem lies with your Windows laptop, there might be a problem with your network settings. Now, please follow the steps provided below to run your Windows Network Troubleshooter:

  • Step 1:On your Windows laptop, go to Settings and then select the Network & Internet option.
  • Step 2:From the left pane, choose the Status option.
  • Step 3:Now, choose Network Troubleshooter. Then, continue with the on-screen instructions to diagnose the problem. Once you have succeeded in diagnosing the issue, you can rectify it very easily.
  • Step 4:This method might not fix everything, but it will surely resolve most of the network-related issues.

One or more of the methods described above should help in resolving the issue. We have now discussed the laptop connects to router but not internet problem. We have also seen some effective troubleshooting methods to fix the issue. Your problem is now solved, and you can get back online.